Reach24 Affiliate Network : Frequently Asked Questions

THE QUESTIONS

How do I join Reach24 Affiliates?
How long does it take to be approved?
I lost my username or password. How Do I Retrieve It?
What is the minimum payout amount?

How soon is my first cheque sent?
How often are cheques sent?
Do you use Paypal?
How does the tracking work?

What are the cookie durations?
How soon after a sale or click will I be able to see the new stats show up?
How do I access reports?
What types of links are available?

How often are text links and banners updated?
Can I modify text links or banners?
How Do I Find out about new campaigns, banners and links?
Can I open the merchant site in a new browser window?
How do I make suggestions for new banners, copy & creatives?



THE ANSWERS

How do I join Reach24 Affiliates?

Simply sign up as an affiliate here for your application to be reviewed.

Back to Top

How long does it take to be approved?

We endeavour to review affiliate applications within 48 hours. Often your application will be reviewed within hours of submission.

Back to Top

I lost my username or password. How Do I retrieve it?

If you forget your username and password information when logging in, simply click the 'forgotten password' link and follow the simple instructions.

Back to Top

What is the Minimum Payout Amount?

The minimum payout amount is £50. You can set this to a higher amount in your affiliate control panel if you wish.

Back to Top

How soon is my first cheque sent?

Your first cheque (or Paypal payment - the choice is yours) is sent 60 days after the end of the month you first joined Reach24 Affiliates.

Back to Top

How often are cheques sent?

For all accounts over the minimum payout will receive a cheque every month.

Back to Top

Do you use Paypal ?

Yes, you can be paid via Paypal if you wish. Just log into your affiliate account, click 'my profile' and select Paypal as your payment option.

Back to Top

How does the tracking work?

Visitors arriving from your site will have a cookie placed on their computer that identifies them as having come from your site. We use first party cookies which are far less likely to be removed by Adblockers and browser security settings.

Our tracking is also backed up by the use of session tracking and IP tracking in case the cookie tracking fails.

All leads generated where there is no cookie in place are checked against sessions and then IPs and the commission is assigned accordingly.

Back to Top

What are the cookie durations?

Cookie duration varies by campaign. The minimum cookie duration is 30 days. A new cookie is placed EACH time a visitor arrives on our site from an affiliate site.

Back to Top

How soon after a sale or click will I be able to see the new stats show up?

All reporting is done in real time. Clicks and sales will be immediately viewable within your affiliate account.

Back to Top

How do I access reports?

Simply login to your affiliate account and choose the report you are interested in from the 'Reports' menu on the left.

Back to Top

What types of links are available?

Our campaigns have text links, banners, plus web copy, contact forms and articles.

Back to Top

How often are text links and banners updated?

Banners and links are updated frequently. You will receive announcement emails and there is a link in your affiliate control panel to the latest news and announcements.

Back to Top

Can I modify text links or banners?

You may not modify banners, but you may change the link text of text links if the changes better fit your website.

Back to Top

How Do I Find out about new campaigns, banners and links?

We will send out emails to all affiliates when new campaigns, banners and links come online. There is also a news and announcements section in your affiliate account where this information can be viewed.

Back to Top

Can I open the merchant site in a new browser window?

Yes. You may open the site to a new window. However, you may NOT frame our websites.

Back to Top

How do I make suggestions for new banners, copy & creatives?

If you want a particular type of banner or need some other creative from us, please do not hesitate to contact us. You can do this by clicking the 'contact us' link under the 'tools' menu in your affiliate control panel.

Back to Top

Reach 24 Ltd 315 Dale Street Chatham Kent ME4 6QR United Kingdom
Company Registration Number: 05894568
Tel: 01634 821 109 | Priority Code: